FAQ

Q: WHAT DOES ROTO-MOLDED MEAN?

The rotational molding (roto-mold) process is a high-temperature, low-pressure plastic forming process that uses heat and bi-axial rotation (i.e. rotation on two axes) to produce hollow, one-piece parts. The SnowMtn Cooler mold is loaded with polyethylene in powder form. The mold is then placed in a large oven while it rotates on two axes at different speeds, which helps prevent powder from accumulating in one spot. The polyethylene is melted and adheres evenly to the wall of the mold. Once the polyethylene is melted, the molds are pulled from the oven to cool. Once cool, the ice chest is then removed from the mold.
The process has inherent design qualities, such as consistent wall thickness and strong outside corners that are virtually stress free. The rotational molding process gives our coolers a one-piece construction which affords strength and durability.

Q: HOW LONG WILL YOUR COOLER KEEP ICE?

There is more to ice-retention than what any individual can and will say about it, therefore, our answer to you will be more scientific. There are many variables to how long our coolers will hold ice, for instance: the outside temperature, if the cooler is under a shade, what type of ice and how much ice you’re putting in your cooler, etc. The short and honest answer would be: 5-7 days.

Q: IS YOUR 45 QUARTS ACTUALLY 45 QUARTS OR SMALLER? (QUESTION APPLIES FOR ALL SIZES.)

Yes, the 45 is actually a 45, 75 is 75, etc. We measure from the inside out, meaning that the capacity of our coolers are what they actually claim to be, not smaller.

Q: HOW OFTEN SHOULD I CLEAN MY COOLER? AND HOW?

Your cooler is built to endure the toughest and most extreme conditions. Therefore, it is entirely up to you on how often you want to clean your cooler! To wash, use regular dish soap and warm water. Allow the cooler to dry in the sun before closing the lid.

KAYAK CARE& MAINTENANCE

Your boat is designed to require minimal maintenance, and a little timely care will ensure a lifetime of enjoyment. Whenever you wash your boat use mild soap and water. Rinse your boat and hardware thoroughly after paddling in saltwater as well as brackish or polluted water. A quick rinse of the moving parts of the foot braces, rudder and skew box keeps them clean and operating smoothly.

MINIMUM ORDER QUANTITY

Sample order: 1 pc
Final Order: 1 pc 20foot container. Different models and colors could be chosen to fit in the container. We do notaccept LCL only if you have your own container to leave from China . But SnowMtn has set up the process to make ordering easy for you by having the option consolidate all products.

DELIVERY TIME:

Once the order is placed and the process begins, your goods should be ready to ship within 15 working days after receiving deposit for one 20ft container. and 25 days for one 40hq container.

Q: HOW IS YOUR ORDER PACKED?

Kayak package: all items will be wrapped by three layers. the bubble plastic & carton sheet & plastic bag. There will be a label on the outside with your product code visible as customer's request.
Cooler package: plastic+ carton box.  
Any special requirement is acceptable about packaging.
TIPS TO INCREASE ICE RETENTION IN YOUR SNOWMTN COOLER:
1. Always pre-cool your beverages and food before placing them in the cooler, otherwise ice will be wasted simply trying to cool them down.
2. Freeze plastic bottles of water. The frozen water will act as ice and will keep the other items in the cooler colder longer.
3. Try to keep your cooler in the shade as much as possible, otherwise cover it using a space blanket or reflective foil.
4. Pack items in your cooler in chronological order based on when you plan to use the items – pack items used first on top.
5. Pack the cooler tight and full.
6. When your trips are more than one or two days, use larger blocks of ice. They last longer.
7. Consider dry ice. Dry ice requires special care and handling, but will keep your food dry and your cooler contents colder.
8. Minimize the amount of times you open the cooler.
9. Always latch the cooler's lid shut so the gasket meets its full potential.
10. Do not drain the water from the cooler – the cold water from melted ice helps keep the items inside colder longer.


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 Contact Us

Contact: Richard

Phone: +86 631-8259836

Tel: +86 631-8259836

E-mail: info@snowmtncoolers.com

Add: 29-3 Nantong Rd, Wendeng Develop Zone, city of Weihai 264200,China.

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